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Welcome to Trewena Cottages FAQ Page

Planning your perfect stay at Trewena’s Falmouth holiday cottages? We’ve compiled answers to all your questions, from our idyllic countryside views and nearby beaches to practical details like parking, Wi-Fi, and booking options. Whether you’re visiting Cornwall for a relaxing getaway, a business trip, or a remote working retreat, our self-catering holiday cottages near Falmouth are designed to provide comfort, convenience, and unforgettable experiences. Let’s help you plan your stay!

Yes! We're surrounded by open countryside with views towards Falmouth bay. Countryside views across rolling meadows is a guarantee (including our onsite meadow, orchard and gardens). We're not right on the coast but both The Pigsty and Little Avalon cottages have views towards Falmouth bay and - on a good day - a view of slither of the ocean from the second floor.
Oooh yes. Within a 10 minute drive of Trewena Cottages you can be sat on one of Falmouth's town beaches. We're also brilliantly located for all of that lovely coastline along the Lizard Peninsula, north Cornwall and west Cornwall. We love beaches too and have walked the length and breadth of the coastline so will be able to give you recommendations for the perfect spot for you!
Falmouth favourite the Flicka Donkey Sanctuary is our next door neigh-bour and Via Ferretta Cornwall is within walking distance. What makes the location of Trewena Cottages great is that your can get into the centre of Falmouth within 10 minutes, but also get out to major attractions in West, North and South Cornwall without getting stuck in traffic as we have great access to major link roads. Many of our guests choose us specifically because we're a great base to take daytrips in every direction across Cornwall.
Ah yes, an important question! 2 minutes drive, 10-15 minute walk (depending on how thirsty you are). The stumble home may be a bit longer, but you won't care by then! If walking please note you'll have to walk along a country road with no pavement so we recommend carrying a torch.
You're 3 minutes from the largest supermarket in the Falmouth area.
Yes! We'll even receive a delivery for you and leave it in your cottage before you arrive. Just contact us beforehand to arrange.
Yes, to do so you would need to hire all of our cottages at the same time which would give you exclusive access to the whole site.
Contact us beforehand to let us know what you have in mind.
Unfortunately we do not allow dogs to stay in any of our cottages.
Yes, wonderful walks. When you arrive you'll be given access to local walking maps and there's also local walks outlined on our visitor guide. You can also book guided walks of the area. You're in a great location to access the best walks around Falmouth, the Lizard and the South West Coast Path.
Yes indeedy. We have bags of space for you to store your bikes and there's great access to roads around the area.
There are two ways to book. Trewena's online secure payments portal on the booking page or you can email | phone | WhatsApp us directly with your dates and we can send you an invoice. More information can be found here: https://www.trewena.com/book-holiday-cottages-near-falmouth-cornwall/
Yes, if your holiday is more than eight weeks away you can secure your booking and spread the cost by paying a deposit of 30% of the total price up front plus a refundable damage deposit of £100. The full balance must then be paid no later than eight weeks before your holiday.
In the event of a cancellation by you every effort will be made to re-let and, if successful, any money paid will be returned to you less a £100 administration fee. If we are unable to re-let we reserve the right to retain any money paid as follows. • Cancellation prior to six weeks of commencement date: booking fee • Four to six weeks of commencement date: 80% of total sum • Less than four weeks of commencement date: total sum We recommend you take out holiday insurance to cover your stay and should you need top cancel your booking will assist you with any holiday insurance claims.
Property 'changeover' or holiday start days vary throughout the year. At peak times these might be restricted to certain days but for most of the year we accept any day check ins. The best way to check is by looking at the booking or availability calendar, or by contacting us directly.
Yes, we do. Sometimes trip lengths are restricted for peak times, but if you cannot find the dates you're looking for on the booking form just contact us directly and we'll see if we can help.
All fuel costs to be included in the respective property price.
All cottages have walk in showers. The Pigsty has a bath and separate shower cubicle. However, The Pigsty also has an undersized boiler so if you're after a long soak in the bath on a daily basis we may not be your best option!
All of Trewena's Falmouth Holiday cottages have off road parking for one car. We do have more room so if you have more than one car or want to receive guests just let us know beforehand.
All our cottages have Wifi connectivity.
Yes. But we ask that all linen stays in the cottage. Please bring your own beach towel.
Our properties are non-smoking, this includes vaping.
Our accommodation is self-catering. It's kitted out with a standard inventory and this includes most things you'd need to cook a meal. You'll need to take all food and condiments. We provide enough tea, coffee, sugar, toilet roll, bin liners and washing up liquid to help you settle in for the first day or so. We also provide some cleaning supplies, matches and firelighters for properties with fires. As far as possible, the cleaning products are environmentally friendly. Bed linen, towels (one bath and one hand towel per person), tea towels, a bathmat (where applicable) and an oven cloth are provided unless otherwise stated in your booking confirmation.
You can keep in touch with us at any time via email, phone or text. If it's urgent text or phone is best!
Arrive on or after 3pm. If your arrival will be delayed beyond 9pm on the start date of your rental period, you must contact us beforehand. If you fail to do so, you may not be able to get into the property. If you fail to arrive by 12 noon on the day after the start date of your rental period and you do not let us know you are arriving late, we may treat your booking as having been cancelled by you. In this situation, we will not refund any money you have paid.
Only booked guests may enter the cottages. We regret that guests cannot entertain non guests at the cottages.
We expect that a certain amount of wear and tear is inevitable and this applies to the odd smashed glass or broken plate. If you break anything we'd prefer you let us know there and then so we can agree a price if applicable, and it also enables us to rectify the situation before the next guest checks in!
Please let us know as soon as possible... we'll try and fix or replace it straightaway. The worst thing would be for you to suffer during your stay and for us not to know about it.
From time to time, we may offer promotional discounts which are only valid if shown at the time of booking. Promotional discounts cannot be added retrospectively. We reserve the right to change or withdraw a promotional offer at any time by amending or removing the offer from the relevant section of the website. Therefore, it’s always a good idea to book there and then if you see one.
Children are welcome to stay but children over 2 are counted as a guest. The maximum occupancy of all cottages is 2 people. We accept booking that include infants (under 2) and have a travel cot available on request. Please note, no bedding, linen or towels are provided for cots or rubber under-sheets for young children using the beds.
There is a bus service that passes the property several times a day. The best place to check this is Traveline. https://www.traveline.info/
You will receive key and directions details approximately a weeks prior to check in. If you have booked within a week of arrival you will receive this information within 24 hours of receipt of full payment.
Yes, and we don't count infants under 2 years old as a person in terms of cottage capacity. On request we will supply a travel cot. Please note our travel cots are pop up ones with the built in base. If you require an additional mattress, we would recommend bringing your own.
The number of guests shown for each accommodation is the maximum number of guests. We allow one additional guest under the age of two. We cannot allow others to stay over due to managing fire risk and ensuring we have adequate insurance to protect our guests in the event of any incident. We will ask you to leave the premises where over occupancy occurs.
The number of guests shown for each accommodation is the maximum number of guests regardless of whether they sleep in the cottage or in a camper / tent.
You can park right outside our cottages for unloading and park just a few metres away. Both entrances are flat but not wheelchair accessible.
Not currently onsite, although there are charging points at Asda just a few minutes away. Guests are not allowed to charge vehicles from the cottages (via trickle charging / extension leads) from the cottages.
Yes all cottages have WiFi. Due to our location, or very rare occasions such as large storms the internet speeds can be affected.
In each cottage you'll find: Oven, hob, microwave, toaster, kettle, fridge with freezer compartment, washing machine, crockery and cutlery for 2, mugs, glasses, wine glasses, cooking utensils, saucepans and frying pan.
You can pay through our online secure booking portal via Stripe which accepts major debit and credit cards. You can also pay us directly via bank transfer.
If paying via card you'll get a receipt for your payment from Stripe. If you pay via bank transfer we'll issue you a booking invoice and receipt.
On or before 10am on the day of departure.
We love pets, but to ensure allergy-free accommodations for all guests, we cannot allow pets at Trewena Cottages.
Absolutely. If you arrive before your check in time and want to hit the beach for the day we'll be happy to store your luggage for you.
There are security cameras outside the property.
On site there is access for all cottage guests to a meadow where there is a firepit.
We'll send you that the day before your stay and it will also be displayed in your cottage.
The lead booker must be one of the guests and photo ID needs to be shown before handing over the keys. If the lead booker is not one of the guests we must be informed beforehand.
Please be conscious of your neighbours. No noise outside after 10pm and please turn off outside lights when not in use.
If you are staying with us for more than 10 nights we offer a complimentary linen and towel change midway through your stay on request. If you wish a linen and towel refresh during a shorter stay please let us know, this will be charged at £5 per towel and £20 for bedding.
If you wish a linen and towel refresh during a stay shorter than 10 days stay please let us know; this will be charged at £5 per towel and £20 for bedding. If you're staying for 10 days or more we offer a towel and linen change on request.
- At Trewena our cottages are set up for couples and singles, but if you're staying in the Tractor Shed we're can also accommodate an infant (0-2 years). On request we can provide the following (subject to availability): - A fold out travel cot - A baby bath - A high chair Please ensure your bring the following with you: - Extra towels for your infant (we provide towels for adult guests only) - Bedding (pillow, blanket and sheet(s). For the travel cot (we used to use a single sheet for our son; internal cot base is 115cm x 55cm) - Your infants' cutlery
- At Trewena our cottages are set up for couples and singles, but if you're staying in the Tractor Shed we're can also accommodate an infant (0-2 years). On request we can provide the following (subject to availability): - A fold out travel cot - A baby bath - A high chair Please ensure your bring the following with you: - Extra towels for your infant (we provide towels for adult guests only) - Bedding (pillow, blanket and sheet(s). For the travel cot (we used to use a single sheet for our son; internal cot base is 115cm x 55cm) - Your infants' cutlery
The nearest GP Surgery and Pharmacy is at Penryn: https://www.penryn.co.uk/
Of our three cottages The Tractor Shed is best suited to guests with limited mobility; it is single story with one step to the entry. Between the parking and entrace there is approximately 4m of gravel. There is also a walk in shower. The Pigsty has a downstairs bedroom, toilet and walk in shower, but access to the upstairs where the sitting area and kitchen are house is via a relatively steep and narrow staircase. Little Avalon is across 2 floors with the bedroom upstairs.
We have a guide to Cornwall that you can access and will send you links before your stay. We're also always available to offer suggestions and recommendations based on your interests. Let's face it, general information isn't always applicable to everyone! https://www.trewena.com/your-guide-to-cornwall/
Please contact us on: 07878 195 227, or hello@trewena.com
Common feedback from guests at Trewena Cottages in Falmouth is that it's a great place to be based to explore Cornwall. Based on the edge of Falmouth there's easy access to major links roads without the need to start each day bogged down in local traffic. We're a great gateway to the wild west of Cornwall, the Lizard Peninsula and the rugged north coast. During your stay we'll be on hand to offer suggestions and recommendations should you wish, and we're always updating our guide to the best things to do and see: https://www.trewena.com/your-guide-to-cornwall/
We're a favourite for business travellers to the Falmouth area offering easy access to key commercial areas such as Falmouth next to the Penryn Campus of Falmouth and Exeter Universities, and with easy access to key commercial areas like Kernick Industrial Estate, Pendennis Docks, Tregoniggie Industrial Estate, and Royal Cornwall Hospital (Treliske),. Depending on your business needs we can offer competitive rates for block bookings and repeat or extended stays.
Yes! Our cottages are ideal for remote workers, with WiFi, multiuse workspaces, and a serene countryside environment that enhances productivity. Whether you're attending virtual meetings or working on creative projects, Trewena offers a quiet and inspiring setting for remote work.
Our cottages are perfectly located for accessing Falmouth's sandy beaches within 10 minutes. For a change of scenery, head to the stunning beaches along the Lizard Peninsula or North Cornwall coast. Just ask us for recommendations based on your preferences!
From visiting the Flicka Donkey Sanctuary to exploring Pendennis Castle or taking a boat trip from Falmouth Harbour, there are endless family-friendly options nearby.
Yes, we welcome international guests at Trewena Cottages. Our secure booking portal accepts major international debit and credit cards. If you have any questions about traveling to Cornwall, feel free to contact us, and we’ll be happy to help.
Here’s what’s included in your self-catering cottage: - Kitchen essentials: oven, hob, microwave, toaster, and more. - Starter supplies: tea, coffee, sugar, toilet roll, and eco-friendly cleaning products. - Bed linen and towels: one bath and hand towel per person.